Employment Reference Letter Sample for ICT Managers(nec)

 

Date: 30/08/2017

 

To whomsoever it may concern This is to certify that Calfy Milson was working with Enigma Ltd. at Itallath,  England as a Full-Time employee since Mar 14, 2009 to Aug 8, 2017 as an ICT Manager.

 

Employees Roles and responsibilities

1. Make sure that all users are able to access all ICT tools provided for them like the email, Internet, for shared storage, business software also the peripheral devices like central printers and scanners.
2. Presentation, deployment and manage of workstations, laptops, servers and peripheral equipment.
3. Management and setup of CO user accounts on ADMS.
4. Manage mail access for all users and mount any issues that cannot be resolved in-country to the Regional Sales Manager.
5. Training and disseminating technological information and updates to all staff.
6. Management of the secure data and files backup on a central repository which also includes cloud hosting.
7. Managing users access to the shared storage through access controls on Active Directory.
8. Management of an inventory types of all IT equipment and Software and hardware.
9. Co-relate a quarterly overhaul and maintenance of all IT equipment’s.
10. Monitor the network to ensure optimal functionality and availability to all system users.
11. Manage, Troubleshoot, and repair cabled, wireless and other network infrastructure.· Keep an up to date copy of the in-country service catalogue.
12. Enforce organizational IT policies.
13. Act as an IT resource for all staff.
14. Lead network infrastructure implementation and rollout.
15. Maintaining documentation of processes, procedures, and troubleshooting guides.
16. Monitor and report ICT expenses.
17. Assist with production of operating budgets based on evaluation and actual outlay for ICT systems and support needs.

Sincerely yours,
Mr Jimmy Carter,
Manager